Return Policy
Return Policy
Return Policy
Thank you for shopping with HomeWorkouts. We strive to provide quality products and exceptional customer service. If you are not fully satisfied with your purchase, we’re here to help.
Returns
You have 7 days from the date of delivery to return an item. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition that you received it.
Non-returnable items include:
– Some health and personal care items
Return Process
To initiate a return, please contact us at sales@homeworkouts.shop with your order number and reason for return. Once approved, we’ll provide instructions on where to send your item.
Refunds
Once your return is received and inspected, we will send you a confirmation email. Approved refunds will be processed to your original payment method within 5–10 business days.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item, contact us at sales@homeworkouts.shop.
Late or Missing Refunds
If you haven’t received a refund yet:
– Check your bank account again
– Contact your credit card company (it may take some time before your refund is officially posted)
– Contact your bank (processing times vary)
If you’ve done all of this and still haven’t received your refund, please contact us at sales@homeworkouts.shop.
Shipping Costs
Shipping costs for returning your item are non-refundable. If you receive a refund, the cost of return shipping will be deducted unless the return is due to an error on our part.
Questions?
If you have any questions about our return policy, contact us at sales@homeworkouts.shop